Before You Play

Fortunica Casino Responsible Gambling: Keep Play a Pastime

Your account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks, and play is open to you only from 18+.

Set a Deposit Limit

Licensed & AuditedCuraçao Gaming Control Board licence OGL/2011/9316/153, independently tested by GLI, iTech Labs and SIQ since 2011

Quick Overview

What Your Account Already Gives You

After one table you will know the age, licence, register, helpline and where to ask about limits.

Minimum Age18+

Regulator and LicenceGaming Control Board Curaçao, OGL/2011/9316/153

National RegisterGAMSTOP

National Gambling Helpline0808 8020 133

Questions on Limits[email protected]

Control Panel

You Want Play to Fit Your Budget

This section helps when a session starts to feel longer or heavier than you planned.

Cap on Each Deposit

Your account shows deposit limits that cap what you pay in each day, week or month; set them before you play, not after a costly night.

Steady Play, Not Chasing

Your account carries loss limits beneath the deposit settings, capping what you lose each day, week or month so a bad run cannot pull you far.

Alerts at Set Intervals

Your account includes session time reminders that alert you at set intervals, so a long stay cannot pass unnoticed; switch them on if time slips away.

Closed Access, Not a Break

Your account offers self-exclusion, which closes your access for the whole period you choose; unlike a short break you decide on yourself, it stays in place.

Clear View of Spend

Your account runs reality checks that remind you how long you have played and what you have spent, useful when play stops feeling like a pastime.

Setting Your Cap

Follow Four Steps to the Cap

The worry is a catch or a cost; these four steps stay inside your account.

Beside Your Name

The account opens on your profile menu, where the settings sit beside your name; check you are signed in before you change anything.

One Tool at a Time

The account then lists deposit limits, loss limits, session time reminders and self-exclusion; pick the one that answers the worry you came with.

A Figure You Choose

Next you choose the amount or the time and its period, a day, a week or a month, then read the line once more.

The Figure You See

Your account then shows the limit on the same screen; check the figure matches what you set before you return to play.

When You Want To Talk

Free Confidential Advice, Day Or Night

Both services are free, and both treat what you say as private between you and them.

National Gambling Helpline (GamCare)

Trained advisers answer day or night, every day of the week, and the call costs nothing. Players and their relatives can ring for advice or a referral to support close to home. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings run by people who have been through the same thing, with no appointment needed. Family and friends have their own mixed meetings, so relatives are welcome to come along too. gamblersanonymous.org.uk

The Right Length Of Break For You

When You Need A Few Quiet Days. A short pause closes your play for hours or for days, and it works best when you simply want distance from the lobby. You set it in your account and play is blocked while it runs. Reading and payments stay open throughout.

Before And After. Self-exclusion inside your account shuts the door on play for a long stretch and cannot be lifted early, however you feel later. Choose the period, start it from your account, and let it hold its course. Support stays reachable by chat and email.

When One Casino Is Not The Point. Your account tools reach no further than this site, so GAMSTOP exists for those who want every UK-licensed operator to turn them away. The National Online Self Exclusion Scheme Limited runs it with a minimum of six months, and you apply yourself online. gamstop.co.uk

Keeping Play Away From Younger People

Before the First Withdrawal. Your account shows the minimum age of 18 before play begins, and identity documents are reviewed before the first withdrawal. A clear date of birth is part of that check, not an afterthought.

While the Screen Is Shared. A family laptop or phone can carry blocking software that hides gambling sites from the device entirely. Installed while the screen is shared, it protects everyone who uses that machine.

A Calm Offer of Help. Rather than accuse, a friend or relative can describe what they have noticed and offer to sit with a call to the National Gambling Helpline on 0808 8020 133. That line listens to family members as well as players.

Reading The Signs Before They Crowd You

Catching these early gives you room to move, and setting one limit in your account costs you nothing right now. Promising yourself to spend less after a loss works far less well than a figure you set beforehand.

None of these is a verdict, yet each is worth an honest look before play turns heavy.

You chase a loss into the next evening
Play lasts longer than you meant it to
You keep the amount spent from people at home
Money meant for bills goes into play
You feel low or restless when the site is closed
You have borrowed to keep playing
You return to win back what went earlier

Before You Decide

Does a Limit Ever Come Off Early?

The worry this clears: that asking for help will be difficult, permanent or awkward.

Can I get advice if it is my husband who gambles too much?+

You can. The National Gambling Helpline hears from relatives as well as players, day and night, at no cost, and can point you towards local support. Gamblers Anonymous also runs mixed meetings for family and friends.

What do I send to shut my Fortunica Casino account permanently?+

Write to [email protected] asking for closure and our team will handle the steps with you. Say clearly that you want the account closed for good rather than paused, so nobody reads it as a short break.

Can I ask for my self-exclusion to be lifted before the time is up?+

No. The period you pick runs to its end and stays in force throughout, which is precisely why it works. On this page you choose how long it lasts before it begins, not afterwards.

If I exclude myself here, am I blocked from other UK casinos?+

No, an exclusion inside your Fortunica Casino account covers this account alone. Only GAMSTOP reaches the wider market: it is the national register for UK residents, lasts at least six months, and can take up to a day to apply.

Why does the casino need my age before I can play?+

Gambling here is for adults of 18 and over, so age is checked as part of verifying who you are. Keeping younger people out protects them and keeps the site within its licence with the Gaming Control Board Curaçao.